- +91 7397 730 359
- support@samyamacreations.com
- Mon-Fri: 09:30-17.30
Terms of Use
Welcome to Samyama Creations.com. Samyama Creations.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Samyama Creations.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Samyama Creations.com service or visit or purchase from any business affiliated with Samyama Creations.com, whether or not included in the Samyama Creations.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
Privacy
Please review our Privacy Policy, which also governs your visit to Samyama Creations.com, to understand our practices.
Electronic Communications
When you visit Samyama Creations.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Samyama Creations.com or its content suppliers. The compilation of all content on this site is the exclusive property of Samyama Creations.com. All software used on this site is the property of Samyama Creations.com or its software suppliers.
Trademarks
Samyama Creations has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.
Site Access
Samyama Creations.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Samyama Creations.com. You may not use any proprietary information (including images, text, page layout, or form) of Samyama Creations.com and our affiliates without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Samyama Creations.com’s name or trademarks without the express written consent of Samyama Creations.com. Any unauthorized use terminates the permission granted by Samyama Creations.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Samyama Creations.com so long as the link does not portray Samyama Creations.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Samyama Creations.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Samyama Creations.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments, and other content; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Samyama Creations.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Samyama Creations.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Samyama Creations.com and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Samyama Creations.com or its affiliates for all claims resulting from content you supply. Samyama Creations.com has the right but not the obligation to monitor and edit or remove any activity or content. Samyama Creations.com takes no responsibility and assumes no liability for any content posted by you or any third party.
Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Samyama Creations and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent or objectionable to you.
You may not use the Site for any of the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
Gaining unauthorized access to other computer systems. Interfering with any other person’s use or enjoyment of the Site.
Breaching any applicable laws;
Interfering or disrupting networks or web sites connected to the Site.
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Risk Of Loss
All items purchased from Samyama Creations.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Samyama Creations for redelivery shall be claimed from you.
That you will use the services provided by Samyama Creations, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
You will provide authentic and true information in all instances where such information is requested of you. Samyama Creations reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Samyama Creations has the right in its sole discretion to reject the registration and debar you from using the Services of Samyama Creations and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
Credit Card/Debit Card Details
You agree, understand and confirm that the Credit Card/Debit Card details provided by you for availing of services on Samyama Creations will be correct and accurate and you shall not use the Credit Card/Debit Card which is not lawfully owned by you, i.e. in a Credit Card/Debit Card transaction, you must use your own Credit Card/Debit Card. You further agree and undertake to provide the correct and valid Credit Card/Debit Card details when making payment on Samyama Creations. Your Credit Card/Debit Card information never reaches Samyama Creations, we just get pass, hold or fail message from our payment gateways. The said information will not be utilised and shared by our payment gateways or Samyama Creations with any of the third parties unless required for fraud verifications or by law, regulation or court order. Samyama Creations will not be liable for any Credit Card/Debit Card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Fraudulent /Declined Transactions
Samyama Creations reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Samyama Creations reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Force Majeure
Samyama Creations cannot be held liable for failure to fulfill one of its commitments to the Customer, if this failure is due to a case of force majeure such as war, strike (in-house or at one of its service providers), lock-out, accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and/or transport, blockade, blockage of exports, prohibited import or export, cessation of production or delivery, regulatory decision of an administrative supervisory body, etc.
Product Descriptions
Samyama Creations.com and its affiliates attempt to be as accurate as possible. However, Samyama Creations.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Samyama Creations.com itself is not as described, your sole remedy is to return it in unused condition.
Pricing
Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product and international shipping charges, unless specified otherwise in the Shipping Fees.
With respect to items sold on Samyama Creations.com, we charge your Credit Card/Debit Card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by SamyamaCreations.com.
The prices displayed on this site are quoted in U.S. Dollars which you can view in your preferred currency using the currency converter link. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your Credit Card/Debit Card, as per the conversions done by your bank / Credit Card/Debit Card provider on the date of billing.
Cancellation by Samyama Creations
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your Credit Card/Debit Card has been charged, the said amount will be reversed back in your Card.
Shipping
All of Samyama Creations orders are shipped door-to-door from our warehouse in India to your provided shipping address via Courier. Processing the order normally takes 2 working days and then Shipping normally takes 4-6 working days and for new development at least 2 weeks.
Shipping destinations offered by Samyama Creations.com for delivery will be extended and updated from time to time and listed online.
We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.
UPS will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call UPS Customer Service at their local number and quote your tracking number to trace your package.
Duties And Taxes
All of Samyama Creations orders are shipped internationally from our warehouse in New Delhi, India to your provided shipping address via UPS. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with UPS to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from UPS for import duties and taxes, you will have to pay UPS directly at the time of delivery. Samyama Creations takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.
Sizing
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.
Product Properties And Wash Care
All of Samyama Creations’s products are handcrafted using the finest natural fibres. The subtle variations in colour, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best colour properties. An irregular weave or print is not a defect – handloom by definition means uncertainty when it comes to uniformity.
Colours: We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.
Disclaimer Of Warranties And Limitation Of Liability
This site is provided by Samyama Creations.com on an “as is” and “as available” basis. Samyama Creations.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, Samyama Creations.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Samyama Creations.com does not warrant that this site, its servers, or e-mail sent from Samyama Creations.com are free of viruses or other harmful components. Samyama Creations.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.
To the maximum extent permitted by applicable law, Samyama Creations assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.
Modification of Terms & Conditions of Service
Samyama Creations may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Samyama Creations. You should regularly review the Terms & Conditions on Samyama Creations. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
Indemnification
You agree to defend, indemnify and hold Samyama Creations and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.
Applicable Law
By visiting Samyama Creations.com, you agree that the laws of India, under the jurisdiction of the Bangalore High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Samyama Creations.com or its affiliates.
Disputes
Any dispute relating in any way to your visit to Samyama Creations.com or to products you purchase through Samyama Creations.com shall be submitted to confidential arbitration in New Delhi, India, except that, to the extent you have in any manner violated or threatened to violate www.samyamacreations.com’s intellectual property rights, Samyama Creations.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Samyama Creations.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Samyama Creations
Contact us: +917736520289,
Email: support@samyamacreations.com
Grievances
Important: Grievance cell must be approached post contacting the “Customer Support” of Samyama Creations where desired resolution were not served.
Any direct communication to Grievance cell will be redirected to “Customer support” for further assistance
*The officer will get back to the customer within 3 business days of reporting an issue
*Every grievance will be provided with a complaint/ticket no. which can used to track the status of the grievance
*Redress or closure to a grievance might take around one month from the date of receipt of complaint
Site Security
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Samyama Creations will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Samyama Creations on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
Entire Agreement
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Samyama Creations with respect to the Samyama Creations sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Samyama Creations with respect to the Samyama Creations sites/services. Samyama Creations’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.